# Reap > Reap is the AI operating system for the senior care back office. It sits alongside a facility's EHR and runs the revenue side: Medicaid applications, payer verification, census, and receivables, all tied to one live resident record. Ruby, Reap's AI assistant, works cases the way a best-in-class case worker would and hands back finished work for staff to approve. ## What Reap does - Medicaid pending: applications worked end to end, with pre-mapped state workflows (or add your own) - AI document review: bank statements, POAs, and SSA letters read at 99.1% accuracy, tuned to senior care - Renewals and RFIs: every state clock tracked per case - Payer gap detection: census syncs daily; MA switches and coverage lapses surface before the claim goes out - MBI lookups: one-click sweeps - Agents and automations for the business office, plus chat with Ruby about any case ## Results operators see - Over 90% first-pass Medicaid approval - Approvals 3x faster - Cases closed in 19 days on average - 8 hours back on every case - Live in hundreds of skilled nursing facilities, with Medicaid workflows mapped across all 50 states ## Integrations and security - Bidirectional PointClickCare Marketplace integration (data moves both ways, so teams enter it once); Reliable supported - HIPAA-compliant by default; SOC 2 Type I in progress; PHI stays in Reap's VPC, encrypted at rest and in transit - BAA signed on every contract as a standalone agreement ## Links - Book a demo: https://getreap.com/book/ - PointClickCare Marketplace listing: https://marketplace.pointclickcare.com/s/partner-app/aFC5G000000fz15WAA/reap - LinkedIn: https://www.linkedin.com/company/reaptechinc - Contact: support@getreap.com · (786) 798-6667 · 26811 Biscayne Blvd, Suite 538, Aventura, FL 33180