Privacy Policy

Reap ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our platform, Reap (the "Service"). It also outlines your rights and how you can exercise them.

1. Information We Collect

We may collect and process the following types of information:

Personal Information:

• Identifiers: Name, email address, phone number, postal address, and other contact details.
• Account Information: Username, password, and other credentials used to access the Service.
• Payment Information: Credit card details, billing address, and transaction history.
• Professional Information: Job title, company name, and industry information.

Usage Data:

• Technical Data: IP address, browser type, device type, operating system, and Internet service provider (ISP).
• Usage Patterns: Pages viewed, features used, time spent on the Service, and other interaction data.
• Location Data: General geographic location based on your IP address or mobile device GPS.

Cookies and Tracking Technologies:

• Cookies: Small data files stored on your device to enhance your experience and track usage.
• Web Beacons: Electronic images (also known as pixel tags) used to track user interactions.
• Analytics Tools: Third-party services such as Google Analytics to analyze usage patterns and improve the Service.

2. How We Use Your Information

We use your information for the following purposes:

To Provide and Improve the Service:

• Process your registration and authenticate your identity.
• Operate, maintain, and improve our Service.
• Personalize your experience based on your preferences and usage history.

To Communicate with You:

• Send administrative emails, such as account confirmation, password reset, and billing notifications.
• Respond to your inquiries, support requests, and feedback.
• Provide updates, promotional offers, and news about our Service, subject to your communication preferences.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have provided consent (e.g., for receiving marketing communications).
• Contractual Necessity: Where processing is necessary to fulfill our contract with you.
• Legal Obligation: Where processing is required to comply with a legal obligation.
• Legitimate Interests: Where processing is necessary for our legitimate interests.

4. Information Sharing

We may share your information with the following parties:

• Service Providers: Third-party vendors who assist in providing the Service.
• Business Partners: Companies with whom we collaborate to offer joint services.
• Affiliates: Entities that are part of our corporate group.
• Legal and Regulatory Authorities: To comply with applicable laws and regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your personal data, including:

• Encryption: Data transmitted using SSL/TLS technology.
• Access Controls: Limited access to authorized personnel.
• Monitoring: Regular security audits and system monitoring.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may request deletion of your data by contacting us.

7. Your Rights

As a user, you have the following rights:

• Access: Request a copy of your personal data
• Correction: Request corrections to inaccurate data
• Deletion: Request deletion of your data
• Restriction: Request restrictions on data processing
• Portability: Receive your data in a structured format
• Objection: Object to data processing
• Withdraw Consent: Withdraw previously given consent

8. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential Cookies: Necessary for service operation
• Performance Cookies: To analyze user interactions
• Functionality Cookies: To remember preferences
• Targeting Cookies: For relevant advertisements

9. International Data Transfers

We are based in the United States, and your information will be processed in the United States. By using our Service, you consent to the transfer of your data to the United States.

10. Children's Privacy

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from Children.

11. Do Not Track

Our Service does not respond to Do Not Track signals from browsers. You can configure your browser settings to refuse cookies or alert you when cookies are being sent.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.